pub778 Privacy Policy

1.1 This Privacy Policy is published by pub778, the operator of the online gaming platform accessible at pub778.cam (the "Platform"). pub778 is registered and operates under applicable PAGCOR guidelines in the Republic of the Philippines.

1.2 For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, pub778 is the Personal Information Controller in respect of the personal data described in this Policy.

1.3 This Policy applies to all persons who register for, access, or use the pub778 Platform, including prospective players who begin but do not complete the registration process.

1.4 Questions or requests regarding this Privacy Policy may be directed to pub778's designated Data Protection Officer using the contact details in Section 15.

2.1 This Privacy Policy applies to all personal data collected by pub778 through:

• The pub778 website at pub778.cam and all associated mobile-optimised pages;
• The account registration and KYC verification processes;
• Financial transactions conducted through the pub778 Cashier;
• Gameplay sessions on all games available through the Platform;
• Customer support interactions via live chat, email, or other communication channels;
• Marketing communications, promotions, and loyalty programme participation.

2.2 This Policy does not apply to third-party payment providers (such as GCash, PayMaya, BDO, or BPI), whose own privacy policies govern the personal data they collect in connection with payment processing. pub778 encourages you to review the privacy policies of any third-party services you use.

3.1 pub778 collects the following categories of personal data:

3.2 pub778 does not intentionally collect sensitive personal information as defined under RA 10173 (such as health data, political opinions, religious beliefs, or sexual orientation) unless it is voluntarily provided by a player in the context of a responsible gaming or support request.

4.1 pub778 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion;
• Automatically — through server logs, session tracking, and cookies as you navigate and interact with the pub778 Platform;
• From third-party partners — including identity verification service providers engaged by pub778 to assist with KYC compliance, and payment processors who confirm transaction status.

5.1 Under the Philippine Data Privacy Act of 2012, pub778 processes your personal data on the following legal bases:

• Contractual necessity — processing required to create and manage your pub778 account, execute deposits and withdrawals, and provide access to games;
• Legal obligation — processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act (AMLA) and its amendments, KYC requirements under Philippine law, and tax reporting obligations;
• Legitimate interests — processing for fraud detection, platform security, abuse prevention, and analytical improvements to the pub778 platform;
• Consent — processing for optional marketing communications and promotional notifications, where you have affirmatively opted in during registration or through account settings.

5.2 Where pub778 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6.1 pub778 uses the personal data it collects for the following purposes:

• To create, verify, and manage your pub778 account;
• To process deposits and withdrawals through GCash, PayMaya, BDO, BPI, Metrobank, and other supported payment channels;
• To conduct identity verification and KYC checks as required under PAGCOR regulations;
• To detect, investigate, and prevent fraud, money laundering, and other prohibited conduct as defined in the pub778 Terms & Conditions;
• To comply with PAGCOR reporting requirements, the Anti-Money Laundering Act of the Philippines, and other applicable legislation;
• To enforce the pub778 Terms & Conditions, including age verification and responsible gaming obligations;
• To provide customer support and resolve disputes or complaints;
• To send you account-related transactional notifications (e.g., deposit confirmations, withdrawal notifications, security alerts);
• To send promotional communications and bonus offers, where you have opted in to receive these;
• To analyse Platform usage patterns and improve the pub778 user experience;
• To personalise your Platform experience, including game recommendations based on activity history.

7.1 pub778 does not sell, rent, or trade your personal data to third-party marketers or data brokers. pub778 shares personal data only in the following limited circumstances:

• Payment processors — GCash, PayMaya, BDO, BPI, Metrobank, and other payment service providers receive the transaction data necessary to process your deposits and withdrawals;
• Identity verification providers — third-party KYC and liveness check providers engaged by pub778 to assist with identity verification receive the minimum personal data required to complete verification;
• Cloud hosting and infrastructure providers — pub778's Platform data is hosted on secure cloud infrastructure. Hosting providers operate under data processing agreements and do not use player data for their own purposes;
• PAGCOR and Philippine regulatory authorities — pub778 is required to report certain player data, transaction records, and compliance information to PAGCOR and, where applicable, to the Anti-Money Laundering Council (AMLC) of the Philippines;
• Law enforcement agencies — where required by a lawful order, court warrant, or other legally binding request from a Philippine or applicable authority;
• Fraud and security service providers — to detect and prevent fraudulent transactions and account abuse, pub778 may share limited technical data with fraud prevention platforms operating under appropriate data protection agreements.

7.2 Where pub778 engages third-party processors to handle personal data on its behalf, pub778 ensures that appropriate data processing agreements are in place requiring those processors to handle data securely and only for the stated purpose.

8.1 pub778 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential cookies — required for the Platform to function, including maintaining your login session and security tokens. These cannot be disabled without affecting your ability to use pub778;
• Analytics cookies — used to collect aggregate, anonymised data about how players navigate the Platform, which pages are visited most frequently, and where technical errors occur;
• Preference cookies — used to remember your language, game display, and responsible gaming settings between sessions;
• Marketing cookies — used, with your consent, to track promotional campaign effectiveness and to personalise bonus offers displayed to you on the Platform.

8.2 On your first visit to pub778.cam, a cookie consent notice will be displayed. You may accept all cookies, accept only essential cookies, or manage your preferences individually. You may withdraw cookie consent at any time by clearing your browser's cookies and adjusting your browser settings.

8.3 pub778 does not use cross-site tracking cookies to follow your activity outside of the pub778 Platform.

9.1 pub778 implements technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and pub778 servers;
• Encrypted storage of passwords using industry-standard hashing algorithms — pub778 staff cannot view your password in plain text;
• Role-based access controls limiting internal access to player data to authorised personnel with a legitimate operational need;
• Regular security audits and vulnerability assessments of pub778 systems;
• Two-factor authentication available to all players and required for certain administrative operations;
• Monitoring for unusual account access patterns, including login from unrecognised devices or locations.

9.2 While pub778 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, pub778 will notify the National Privacy Commission (NPC) of the Philippines within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required under RA 10173.

10.1 pub778 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Active account data — retained for the duration of your pub778 account and for a minimum of 5 years following account closure, in accordance with PAGCOR record-keeping requirements;
• Financial transaction records — retained for a minimum of 5 years following the transaction date, as required under the Anti-Money Laundering Act of the Philippines and related PAGCOR regulations;
• KYC verification documents — retained for a minimum of 5 years following account closure or the end of the business relationship;
• Customer support communications — retained for 3 years from the date of the communication, or longer where a dispute remains unresolved;
• Marketing opt-in records — retained for the duration of your subscription to marketing communications and for 3 years thereafter as evidence of consent.

10.2 Following the expiry of the applicable retention period, pub778 will securely delete or anonymise personal data such that it can no longer be attributed to an identifiable individual.

11.1 As a data subject under Republic Act No. 10173, you have the following rights in relation to the personal data pub778 holds about you:

11.2 To exercise any of the above rights, please contact pub778's Data Protection Officer using the contact details in Section 15. pub778 will respond to data rights requests within 15 business days from receipt of a verifiable request. pub778 may require identity verification before fulfilling a data rights request.

11.3 Certain rights — particularly erasure and restriction — may be limited where pub778 is required to retain data under PAGCOR regulations, the Anti-Money Laundering Act, or other Philippine legal obligations. pub778 will explain any such limitations clearly in its response.

12.1 pub778 is an online gaming platform that is strictly restricted to persons aged 21 years and older, in accordance with PAGCOR regulations governing online gambling in the Philippines. pub778 does not knowingly collect personal data from persons under the age of 21.

12.2 All registrations on pub778 require the player to confirm they are 21 years of age or older. KYC identity verification is conducted on all accounts prior to processing withdrawals, and any account found to belong to a person under 21 will be immediately closed and all data handled in accordance with applicable law.

12.3 If you are a parent or guardian and believe that a person under 21 in your care has registered on pub778, please contact the pub778 Data Protection Officer immediately at the contact details in Section 15.

13.1 pub778's primary operations and data infrastructure are based in or directed at the Republic of the Philippines. However, some of pub778's third-party service providers — including cloud hosting infrastructure, identity verification platforms, and fraud prevention services — may process data in data centre locations outside the Philippines.

13.2 Where personal data is transferred outside the Philippines, pub778 ensures that adequate safeguards are in place in accordance with the requirements of the National Privacy Commission, including data processing agreements with appropriate contractual protections and, where applicable, confirmation that the recipient jurisdiction provides an adequate level of data protection.

13.3 pub778 does not transfer your personal data to jurisdictions that do not provide adequate data protection standards without implementing appropriate safeguards.

14.1 pub778 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in Philippine law, PAGCOR regulations, pub778's operational practices, or the introduction of new data processing activities.

14.2 When material amendments are made, pub778 will notify registered players by email to their registered address and/or by displaying a prominent notice on the Platform. The updated effective date will be shown at the top of the Policy.

14.3 Your continued use of the pub778 Platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy. If you do not agree to a revised Policy, you must cease using the Platform and may close your account in accordance with the Terms & Conditions.

15.1 For any privacy-related questions, data rights requests, or complaints regarding the handling of your personal data by pub778, please contact our Data Protection Officer:

• Role: Data Protection Officer, pub778
• Platform: pub778.cam
• Support Hours: 24 hours a day, 7 days a week
• Language: English · Philippine Standard Time (PST, UTC+8)
• Email (non-clickable): [email protected]

15.2 If you are not satisfied with pub778's response to your data rights request or privacy complaint, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines, the independent supervisory authority responsible for enforcing RA 10173. Information on how to contact the NPC is available through official Philippine government channels.

This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions of the pub778 Privacy Policy. The governing version of this Policy is the English-language version published at pub778.cam/privacy-policy.